Skip to content
Call
Text

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Crystal Raynor

Crystal Raynor

December 19, 2024

5  out of  5
rating by Crystal Raynor
"Shannon was a big help when I called to inquire about car insurance. She is both professional and knowledgeable which made things go smoothly!"
We responded:
"We appreciate your five-star rating, Crystal! It's great to know that we were able to deliver excellent service."
Profile photo of Tootie Da' Tiger

Tootie Da' Tiger

December 19, 2024

5  out of  5
rating by Tootie Da' Tiger
"I love my Insurance company, the people who work there have been and are always very polite, helpful and friendly. They really make you feel at home. I should have asked her "what are you wearing?" lmbo :) Thank you Katy"
We responded:
"Tootie, thanks so much for the 5-star review. Glad to hear that you always receive helpful and friendly service. We appreciate your business."
Profile photo of michelle williams

michelle williams

December 17, 2024

5  out of  5
rating by michelle williams
"Had a quick question about my bill and it was answered right away by a friendly agent. Thanks so much."
We responded:
"Michelle, it is so great to hear positive feedback about our team. Thank you for taking the time to leave us such a glowing review. We value your business!"
Profile photo of Shannon Bergeron

Shannon Bergeron

December 16, 2024

5  out of  5
rating by Shannon Bergeron
"Incredible staff! Always kind and easy to work with."
We responded:
"We really appreciate such a fantastic review, Shannon. I will be sure to pass along your feedback to the team. Thank you for trusting us with all of your insurance needs."
Profile photo of Christina Patterson

Christina Patterson

December 16, 2024

5  out of  5
rating by Christina Patterson
"I'm so thankful for Hannah! She was so kind and patient with my millions of questions! She got me set up pretty quickly."
We responded:
"Thank you so much for your continued trust in our team, Christina! If you ever need anything in the future, we're here to help!"
Profile photo of Teresa Ellis

Teresa Ellis

December 13, 2024

5  out of  5
rating by Teresa Ellis
"State Farm is so professional and has the best Staff! We usually deal with Hannah Hughes; she's so courteous and knowledgeable. We recommend State Farm highly!!"
We responded:
"Thank you for the five-star rating, Teresa! We appreciate your positive feedback and are delighted to know you had a great experience with us."
Profile photo of Kristie Gregory

Kristie Gregory

December 13, 2024

5  out of  5
rating by Kristie Gregory
"Shannon Ivey was super helpful and knowledgeable when I inquired about car insurance on my Kia. She displayed great mannerism and you can tell she is passionate about her job. Thank you Shannon!"
We responded:
"Kristie, thank you for the five-star review! We strive to provide you with the customer care that you deserve and appreciate your feedback!"
Profile photo of Sabrina Day

Sabrina Day

December 13, 2024

5  out of  5
rating by Sabrina Day
"Hannah is such a helpful person. She made the experience great and easy."
We responded:
"Thank you so much for this five-star review, Sabrina. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime."
Profile photo of Gracie Day

Gracie Day

December 13, 2024

5  out of  5
rating by Gracie Day
"Hannah was awesome! Really down to earth and super knowledgeable. She made my experience pleasant. Can’t wait to work with her again."
We responded:
"Thank you so much for taking the time to leave an excellent rating, Gracie. We really appreciate your business. Please let us know what we can do for you in the future."
Profile photo of Phil Bates

Phil Bates

December 6, 2024

5  out of  5
rating by Phil Bates
"Shannon was awesome. Treated me like a real person and helped me find the best policy for my vehicles at a price you can’t beat! Never using anyone else!"
We responded:
"Phil- I am so incredibly grateful that you took the time to leave us this review. It's customers like you that make our job wonderful. We look forward to serving you again."
Profile photo of Brandi Mack

Brandi Mack

December 5, 2024

5  out of  5
rating by Brandi Mack
"Mary is a saint! She has been so patient and helpful, determined to make sure I have proper coverage and understand the process rather than making a sale! She is the reason I will stay with State Farm! 🥰"
We responded:
"Thanks for the kind words, Brandi. We appreciate you and your business."
Profile photo of Patrick Bertz

Patrick Bertz

November 28, 2024

5  out of  5
rating by Patrick Bertz
"Very professional and insightful, calm easy going communication skills."
We responded:
"Thank you for your five-star rating, Patrick! We're glad we could provide excellent service."
Profile photo of Janette Schroeder

Janette Schroeder

November 28, 2024

5  out of  5
rating by Janette Schroeder
"Kristin was wonderful. She very knowledgeable and responded promptly to all my questions and ultimately got me a great policy that saved me a lot of money. Thanks Kristin."
We responded:
"Thank you Janette! We appreciate your positive feedback! Let us know if there's anything else we can do for you."
Profile photo of Kristy Harkins

Kristy Harkins

November 24, 2024

5  out of  5
rating by Kristy Harkins
"I highly recommend this office. Staff is friendly and knowledgeable. They are always quick to respond and walk me through my questions. Katy is my go to when I call in, but everyone has always been the best. Give them a call for all of your insurance needs!"
We responded:
"Thank you so much for your kind recommendation, Kristy! We're thrilled to hear that our team has been friendly, knowledgeable, and quick to assist you. Katy and the rest of the staff are always here to help with any questions you may have, and we truly appreciate your trust in us. Thanks again for the great review, and don't hesitate to reach out for any of your future insurance needs!"
Profile photo of Steve Kerrigan

Steve Kerrigan

November 20, 2024

5  out of  5
rating by Steve Kerrigan
"Great office. Highly recommend!"
We responded:
"There's no better compliment than hearing a great review about our staff, Steve. Thank you for putting your trust in our agency!"
Profile photo of DeCarlos Tapp

DeCarlos Tapp

November 19, 2024

5  out of  5
rating by DeCarlos Tapp
"my experience is very good anytime I have any issues or questions she take care of it right then and there she make you feel like any issue you have matter and I thank her for that"
We responded:
"We're here to help and provide great service whenever you need it. Thank you for your ongoing support, DeCarlos!"
Profile photo of D. W.

D. W.

November 19, 2024

5  out of  5
rating by D. W.
"I have one word to describe Mary, “AWESOME!” Thank you so much for your above and beyond customer service!"
We responded:
"Thank you for your fantastic feedback! We're thrilled to know that you've had an excellent experience with Mary Lou. If you ever need anything in the future, feel free to reach out. We're here to assist you!"
Profile photo of Christopher Hughes

Christopher Hughes

November 19, 2024

5  out of  5
rating by Christopher Hughes
"Thank you Hannah for providing me with answers to my questions about whether my insurance coverage was adequate for my home and shop. You provided excellent customer service and I appreciate you more than you know."
We responded:
"Thank you so much for this incredible review, Christopher! We are so happy to hear we've met and exceeded your expectations and we hope to continue doing that for many years to come! Thank you again for this fantastic review!"
Profile photo of Debra Hughes

Debra Hughes

November 19, 2024

5  out of  5
rating by Debra Hughes
"Hannah is always a pleasure to work with! She is knowledgeable and always answers my questions."
We responded:
"We greatly appreciate your five-star rating, Debra! Rest assured, we're here to assist with all your insurance requirements."
Profile photo of John Williamson

John Williamson

November 19, 2024

5  out of  5
rating by John Williamson
"Katy is a great agent & contact person for whatever your needs are. Very professional, has helped with a lot over the years…. Just ask for her when dealing with Wayne Cottrell State Farm..you will not regret it"
We responded:
"Thank you so much, John! I’m so glad to hear that Katy has been such a helpful and professional resource for you over the years. We’re lucky to have her on our team, and I truly appreciate your trust in her and my agency. If you ever need anything in the future, don't hesitate to reach out—Katy and the entire team are always here to help!"
Profile photo of Mona Mohamed

Mona Mohamed

November 18, 2024

5  out of  5
rating by Mona Mohamed
"great costumer service!!"
We responded:
"Mona, your feedback is valuable to us. Your positive rating lets us know we're on the right track! Thank you."
Profile photo of Davon Terry

Davon Terry

November 18, 2024

5  out of  5
rating by Davon Terry
"I couldn't be happier with my experience working with Hannah. She has been absolutely outstanding—knowledgeable, professional, and genuinely kind. Hannah consistently keeps her commitments and goes above and beyond to ensure all my questions are answered patiently. The entire team is helpful, but I always feel most comfortable working with her as my main point of contact. State Farm has truly been the best insurance experience I've ever had. Highly recommend Hannah for her impeccable service and dedication!"
We responded:
"Thank you so much for your kind words, Davon! We’re thrilled to hear that your experience has been so positive and that you've felt well taken care of by our team. Providing knowledgeable, professional, and friendly service is what we strive for, and it’s great to know that we’ve met your expectations. We truly appreciate your recommendation and look forward to continuing to serve you in the future!"
Profile photo of Joshua McGhee

Joshua McGhee

November 16, 2024

5  out of  5
rating by Joshua McGhee
"All of the staff was extremely nice and patient with me. Very comfortable and welcoming environment. Definitely recommend!!!"
We responded:
"Thank you Joshua! We appreciate your positive feedback! Let us know if there's anything else we can do for you."
Profile photo of sean hughes

sean hughes

November 16, 2024

5  out of  5
rating by sean hughes
"Hannah was great!"
We responded:
"Thank you, Sean, for the five-star rating! We're thrilled to know you're satisfied with our service. Your support means a lot to us."
Profile photo of Kimberlina Marie

Kimberlina Marie

November 16, 2024

5  out of  5
rating by Kimberlina Marie
"I love how professional and respectful Hannah great person"
We responded:
"We're thrilled to have met your expectations, Kimberlina. Your satisfaction is our top priority, and we're glad we could provide you with the service you deserve."