Skip to content
Call
Text

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Zekasha Reed

Zekasha Reed

April 12, 2024

5  out of  5 rating by Zekasha Reed
"Mr. Kevin was very helpful and patient. I appreciate how he answered all my questions politely."
Profile photo of Tiffany Atkinson

Tiffany Atkinson

April 11, 2024

5  out of  5 rating by Tiffany Atkinson
"Katy is absolutely the sweetest! She was so very helpful and knowledgeable! Thank you Katy!! 10/10 I highly recommend 😊"
Profile photo of Jennifer Cutler

Jennifer Cutler

April 11, 2024

5  out of  5 rating by Jennifer Cutler
"I was very fortunate to have Katy Harkins as my customer service rep for my renters insurance.. she is thorough, accurate and a pleasure to speak with! She is also quickly response, I give Katy 10 stars!"
Profile photo of Jeanetta Bailey

Jeanetta Bailey

April 10, 2024

5  out of  5 rating by Jeanetta Bailey
"Kristy was very helpful , she explained everything I needed to know about my home insurance & how I could save money."
Profile photo of Shawn Bacote

Shawn Bacote

April 10, 2024

5  out of  5 rating by Shawn Bacote
"Great place very friendly service"
Profile photo of Julie Stone

Julie Stone

April 10, 2024

5  out of  5 rating by Julie Stone
"They made shopping for insurance a pleasant experience. I highly recommend giving Mary a call if you are in the market for any type of insurance quote. She is highly knowledgeable and a pleasure to speak with about all of your insurance needs."
Profile photo of Danielle Lipford

Danielle Lipford

April 3, 2024

5  out of  5 rating by Danielle Lipford
"Called in and spoke with Kristin Myers. She is extremely knowledgeable and friendly and answered all my questions. Thank you so much for making such a tedious task a bit less daunting!"
Profile photo of Linda Lynch

Linda Lynch

April 1, 2024

5  out of  5 rating by Linda Lynch
"Thank you Cottrell Agency! No matter what the issue, you are always willing, ready, and able to help us resolve it. Your team (in particularly Kristy, because it seems I get her on the phone most every time I have a need to call :) is very knowledgeable, patient, curteous, and transparent - which I truly appreciate. Thank you for always having your customers concerns first and foremost as well as for doing such an awesome job! Take care and have a very blessed day."
Profile photo of Barbara Morrison

Barbara Morrison

March 29, 2024

5  out of  5 rating by Barbara Morrison
"Kristin is great! When I have question she is always quick to respond. Kudos to Wayne & his wonderful staff!"
Profile photo of Robert Wilder

Robert Wilder

March 29, 2024

5  out of  5 rating by Robert Wilder
"Kevin was very helpful. Enjoyed working with him"
Profile photo of Carib Gavin

Carib Gavin

March 27, 2024

5  out of  5 rating by Carib Gavin
"Kristy is the best!! She has worked with me giving me the best coverages for my house and vehicles. Everyone else there has nothing but the BEST ATTITUDES & RESPECT when speaking (most companies/people forgot how too)."
Profile photo of Drew Dixon

Drew Dixon

March 27, 2024

5  out of  5 rating by Drew Dixon
"Kristin Myers was extremely helpful and knowledgeable in answering my insurance questions! She was able to provide several options that best suited my needs! She definitely deserves these 5 stars!"
Profile photo of Ronda Superville

Ronda Superville

March 27, 2024

5  out of  5 rating by Ronda Superville
"The staff in this office is always professional and courteous. They keep me informed way before changes occur on my policies, this is helpful to me because it allows me to make the necessary adjustments. In addition they work as a team!!"
Profile photo of T. Adams

T. Adams

March 26, 2024

5  out of  5 rating by T. Adams
"Great Team and trustworthy. I have been a customer of Wayne Cottrell's office for years and they have ways provided great customer service. Whenever there is a opportunity to save, the team makes sure we are informed!"
Profile photo of Shamia Harris

Shamia Harris

March 25, 2024

5  out of  5 rating by Shamia Harris
"Kristy Strickland does a wonder job explaining every question and concerns I have. She is very knowledgeable and kind and she took her time giving me the best insurance for me."
Profile photo of Romeo Parker

Romeo Parker

March 21, 2024

5  out of  5 rating by Romeo Parker
"STATE FARM- Best inurance rates in town. Romeo Parker Sampson, County NC."
Profile photo of Jaycee Cottrell

Jaycee Cottrell

March 21, 2024

5  out of  5 rating by Jaycee Cottrell
"They are so welcoming and ready to help."
Profile photo of I.AM. LYNASIA.04.91

I.AM. LYNASIA.04.91

March 21, 2024

5  out of  5 rating by I.AM. LYNASIA.04.91
"It was a pleasure to work with Kristy Strickland. She was kind, helpful and informative about any questions I had regarding the policy. With her help I felt at ease. Thank you !"
Profile photo of Clayborne Parrish

Clayborne Parrish

March 20, 2024

5  out of  5 rating by Clayborne Parrish
"Katyis great .. wouldn't want to go any where else.."
Profile photo of Ethel Crespo

Ethel Crespo

March 20, 2024

5  out of  5 rating by Ethel Crespo
"Azira L. Taylor is very knowledgeable and offers excellent and exceptional customer service. She makes you feel that your issues are important to her, and she addresses them in a caring and respectful manner. She is truly an asset to any business."
Profile photo of Stacy Freshour

Stacy Freshour

March 20, 2024

5  out of  5 rating by Stacy Freshour
"With ease and quickness, Katy helped me acquire the insurance I needed. Never had to leave my house. Everything completed over the phone with no hassle. Also referring a family member for quote. Best price!"
Profile photo of H P

H P

March 20, 2024

5  out of  5 rating by H P
"Kristin was professional and very helpful with our questions. Great job!"
Profile photo of Terry Page

Terry Page

March 20, 2024

5  out of  5 rating by Terry Page
"Great service and best prices"
Profile photo of Elizabeth Gonzalez

Elizabeth Gonzalez

March 20, 2024

5  out of  5 rating by Elizabeth Gonzalez
"I talked to Kevin today to set up my auto policy and he was very helpful! Every question I had, he answered with detail. I recommend you guys visit them if you are looking for insurance!"
Profile photo of Kelly Jackson

Kelly Jackson

March 18, 2024

5  out of  5 rating by Kelly Jackson
"Very satisfied with the recent experience I had with State Farm. Mary assisted me with my auto insurance and she offered fast friendly and accurate customer service. Thanks for the great customer service!"