State Farm® Insurance Agent Wayne Cottrell
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Andy Wolfe
March 7, 2026
"Very professional and helpful!!"
"We appreciate the kind feedback, Andy! It's been a pleasure working with you."
Hannah Miller
February 13, 2026
"Fast responses!"
"Thanks for the 5-stars!"
Ivory Wills
February 12, 2026
"Fast process and great customer service she understood what i needed and got the job done"
"Ivory, thanks for your feedback!"
Bryan B
February 6, 2026
"Kristin reached back out to me very quickly to respond to an inquiry I had. The customer service has been excellent."
"Bryan, thank you for recognizing our customer service at this agency. We appreciate your shout out!"
Deborah Nesbitt-Harris
February 3, 2026
"Excellent service. Great customer service."
"Thank you, Deborah!"
Houda El Idrissi
January 30, 2026
"Kristin was super helpful and accommodating throughout my experience with them. She is very responsive, which I greatly appreciate."
"Thanks for your feedback! We appreciate your kind words about Kristin. "
Kemira Venable
January 28, 2026
"Mary was very professional and informative about my new policy and patient!"
"We’re so glad Mary could make your experience smooth and easy. Her professionalism and clear guidance mean a lot to our team. Thank you for taking a moment to share this with us!"
Victoria Morales
January 28, 2026
"Kristin Myers was patient with my English."
"Thank you for your kind words, Victoria. We are happy to help, and we're glad Kristin's patience stood out for you. "
Stephanie Jones
January 16, 2026
"Kristin is wonderful 👏🏾 she doesn’t mind helping out and she’s very well mannered."
"Stephanie, thank you for sharing such wonderful feedback! We appreciate you taking the time to leave us the rating and review!"
Denise Robinson
January 15, 2026
"Brianna was so Awesome with me explaining everything in detail. I would recommend anyone to State Farm due to the family like presence that she gave. I'm not just an account number I'm a person an I just love being treated so nice. Thanks so much. Brianna ❤️"
"This truly means so much to us, thank you for sharing, Denise. Feeling seen, heard, and cared for as a person (not just a policy) is exactly the experience Brianna strives to create. We’re so glad she made everything clear and welcoming, and that you felt that family-like presence. Your recommendation and kind words are deeply appreciated! ❤️ "
Iyanna Roulac
December 22, 2025
"I had the best experience with State Farm! Mary assisted me with an Auto quote within minutes, gave me the best discounts and the process was smooth and quick! Looking forward to many years with them."
"Thank you for the five-star review, Iyanna! We’re grateful for the opportunity to protect what matters most to you."
Tracy Johnson
December 12, 2025
"Beautiful office! Professional intro. Pleasant and efficient Staff. I did my Renters insurance and auto.I recommend Ms. K. Meyers she s patient and thorough. Excellent Experience!"
"Your five-star review means a lot to our team, Tracy. Thank you for choosing us and for sharing your experience."
Ronda Superville
December 9, 2025
"The staff in this office is always professional and courteous. They keep me informed way before changes occur on my policies, this is helpful to me because it allows me to make the necessary adjustments. In addition they work as a team!!"
"Ronda, thank you for your kind words! We're thrilled to hear that our staff consistently provides professional and courteous service. Keeping you informed well in advance of any policy changes is a top priority for us, and we're glad it's been helpful for you. Teamwork is essential to us, and we're grateful for your trust and support!"
Brandon Cathcart
December 2, 2025
"Kristin was very helpful when working through my billing issues. She explained what happened and easily fixed the problem I was having."
"Thank you for your wonderful review, Brandon! We're grateful for the opportunity to serve you."
Dennis Thorne
November 25, 2025
"Kristin was so helpful! Highly recommend"
"We sincerely appreciate your five-star rating, Dennis! Our team works hard to provide dependable service, and we’re thrilled to know we succeeded."
Nene Jeffreys
November 24, 2025
"Mrs Moriah was so polite,helped me get exactly what I needed. Even when I didn’t understand….thanks for your help…. Great price"
"Your review made our day, Nene—thank you! We value your trust and look forward to continuing to provide the excellent service you deserve."
Arnett Brown
November 21, 2025
"State Farm agent Ms K.Myers was very knowledgeable, and answering all my question I was very satisfied"
"Thank you so much for your five-star review, Arnett! We’re glad our team could make your insurance experience smooth and stress-free. We’re always here when you need us."
Warren Bridges
November 21, 2025
"They have good service always greet with a smile"
"We truly appreciate your kind words, Warren! Providing clear, supportive service is our priority, and we’re happy to know we delivered that for you."
rosa torres
November 21, 2025
"Thank you Mary for helping me and my needs and answering all my questions. Best customer service!!!!!!"
"Thank you for taking the time to leave such a great review, Rosa! We value your trust and look forward to continuing to serve you with excellence."
Lawrence Short
November 12, 2025
"Mary and all of the staff were super helpful. Returned calls promptly and always very professional"
"Your five-star feedback means the world to us, Lawrence—thank you for your continued support!"
J T
November 7, 2025
"Excellent customer service skills and answered all of my questions without hesitation."
"It’s wonderful to hear that you had a great experience with our agency. We’re always here to help you with any of your insurance needs, JT—thank you for choosing us!"
Bradley decathelineau
November 5, 2025
"Mary made insurance a fantastic experience. Started from a phone call to get and give information. State Farm actually lowered their rates! And then followed up by email with speed and all needs taken care of!"
"We’re grateful for your five stars, Bradley! It’s our goal to make insurance simple and stress-free, and we’re glad we could help."
Bobbie Stegall
November 4, 2025
"Kristen was very friendly, helpful, & quick to respond."
"Thank you so much for your wonderful review, Bobbie! We truly value your trust and appreciate the opportunity to serve you."
Pam Levecque
November 4, 2025
"I have been a Customer with Wayne Cottrell - State Farm Insurance Agency for 12years. Their Wilson office is great and convenient. My agent, Katy Harkins, is awesome! Katy goes above and beyond. If there is ever a time she’s not available, the entire team steps in and helps take care of any issues. I highly recommend State Farm-Wayne Cottrell’s agency in Wilson, Raleigh or Henderson! Great customer service and they really care about their customers."
"Pam - Your review and recommendation truly mean a lot to us. I can't thank you enough! I will pass your message along to Katy, she's a great asset to our team and I'm so happy to hear you had such a lovely experience with her. Thank you for your loyalty throughout all these years, we appreciate your business!"
Neal
October 23, 2025
"Great service and well done. Mary was very helpful and explained our options."
"Thank you so much for your kind review, Neal! We’re delighted to know you had a great experience with Mary."