State Farm® Insurance Agent Wayne Cottrell
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Crystal Raynor
December 19, 2024
"Shannon was a big help when I called to inquire about car insurance. She is both professional and knowledgeable which made things go smoothly!"
"We appreciate your five-star rating, Crystal! It's great to know that we were able to deliver excellent service."
Tootie Da' Tiger
December 19, 2024
"I love my Insurance company, the people who work there have been and are always very polite, helpful and friendly. They really make you feel at home. I should have asked her "what are you wearing?" lmbo :) Thank you Katy"
"Tootie, thanks so much for the 5-star review. Glad to hear that you always receive helpful and friendly service. We appreciate your business."
michelle williams
December 17, 2024
"Had a quick question about my bill and it was answered right away by a friendly agent. Thanks so much."
"Michelle, it is so great to hear positive feedback about our team. Thank you for taking the time to leave us such a glowing review. We value your business!"
Shannon Bergeron
December 16, 2024
"Incredible staff! Always kind and easy to work with."
"We really appreciate such a fantastic review, Shannon. I will be sure to pass along your feedback to the team. Thank you for trusting us with all of your insurance needs."
Christina Patterson
December 16, 2024
"I'm so thankful for Hannah! She was so kind and patient with my millions of questions! She got me set up pretty quickly."
"Thank you so much for your continued trust in our team, Christina! If you ever need anything in the future, we're here to help!"
Teresa Ellis
December 13, 2024
"State Farm is so professional and has the best Staff! We usually deal with Hannah Hughes; she's so courteous and knowledgeable. We recommend State Farm highly!!"
"Thank you for the five-star rating, Teresa! We appreciate your positive feedback and are delighted to know you had a great experience with us."
Kristie Gregory
December 13, 2024
"Shannon Ivey was super helpful and knowledgeable when I inquired about car insurance on my Kia. She displayed great mannerism and you can tell she is passionate about her job. Thank you Shannon!"
"Kristie, thank you for the five-star review! We strive to provide you with the customer care that you deserve and appreciate your feedback!"
Sabrina Day
December 13, 2024
"Hannah is such a helpful person. She made the experience great and easy."
"Thank you so much for this five-star review, Sabrina. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime."
Gracie Day
December 13, 2024
"Hannah was awesome! Really down to earth and super knowledgeable. She made my experience pleasant. Can’t wait to work with her again."
"Thank you so much for taking the time to leave an excellent rating, Gracie. We really appreciate your business. Please let us know what we can do for you in the future."
Phil Bates
December 6, 2024
"Shannon was awesome. Treated me like a real person and helped me find the best policy for my vehicles at a price you can’t beat! Never using anyone else!"
"Phil- I am so incredibly grateful that you took the time to leave us this review. It's customers like you that make our job wonderful. We look forward to serving you again."
Brandi Mack
December 5, 2024
"Mary is a saint! She has been so patient and helpful, determined to make sure I have proper coverage and understand the process rather than making a sale! She is the reason I will stay with State Farm! 🥰"
"Thanks for the kind words, Brandi. We appreciate you and your business."
Patrick Bertz
November 28, 2024
"Very professional and insightful, calm easy going communication skills."
"Thank you for your five-star rating, Patrick! We're glad we could provide excellent service."
Janette Schroeder
November 28, 2024
"Kristin was wonderful. She very knowledgeable and responded promptly to all my questions and ultimately got me a great policy that saved me a lot of money. Thanks Kristin."
"Thank you Janette! We appreciate your positive feedback! Let us know if there's anything else we can do for you."
Kristy Harkins
November 24, 2024
"I highly recommend this office. Staff is friendly and knowledgeable. They are always quick to respond and walk me through my questions. Katy is my go to when I call in, but everyone has always been the best. Give them a call for all of your insurance needs!"
"Thank you so much for your kind recommendation, Kristy! We're thrilled to hear that our team has been friendly, knowledgeable, and quick to assist you. Katy and the rest of the staff are always here to help with any questions you may have, and we truly appreciate your trust in us. Thanks again for the great review, and don't hesitate to reach out for any of your future insurance needs!"
Steve Kerrigan
November 20, 2024
"Great office. Highly recommend!"
"There's no better compliment than hearing a great review about our staff, Steve. Thank you for putting your trust in our agency!"
DeCarlos Tapp
November 19, 2024
"my experience is very good anytime I have any issues or questions she take care of it right then and there she make you feel like any issue you have matter and I thank her for that"
"We're here to help and provide great service whenever you need it. Thank you for your ongoing support, DeCarlos!"
D. W.
November 19, 2024
"I have one word to describe Mary, “AWESOME!” Thank you so much for your above and beyond customer service!"
"Thank you for your fantastic feedback! We're thrilled to know that you've had an excellent experience with Mary Lou. If you ever need anything in the future, feel free to reach out. We're here to assist you!"
Christopher Hughes
November 19, 2024
"Thank you Hannah for providing me with answers to my questions about whether my insurance coverage was adequate for my home and shop. You provided excellent customer service and I appreciate you more than you know."
"Thank you so much for this incredible review, Christopher! We are so happy to hear we've met and exceeded your expectations and we hope to continue doing that for many years to come! Thank you again for this fantastic review!"
Debra Hughes
November 19, 2024
"Hannah is always a pleasure to work with! She is knowledgeable and always answers my questions."
"We greatly appreciate your five-star rating, Debra! Rest assured, we're here to assist with all your insurance requirements."
John Williamson
November 19, 2024
"Katy is a great agent & contact person for whatever your needs are. Very professional, has helped with a lot over the years…. Just ask for her when dealing with Wayne Cottrell State Farm..you will not regret it"
"Thank you so much, John! I’m so glad to hear that Katy has been such a helpful and professional resource for you over the years. We’re lucky to have her on our team, and I truly appreciate your trust in her and my agency. If you ever need anything in the future, don't hesitate to reach out—Katy and the entire team are always here to help!"
Mona Mohamed
November 18, 2024
"great costumer service!!"
"Mona, your feedback is valuable to us. Your positive rating lets us know we're on the right track! Thank you."
Davon Terry
November 18, 2024
"I couldn't be happier with my experience working with Hannah. She has been absolutely outstanding—knowledgeable, professional, and genuinely kind. Hannah consistently keeps her commitments and goes above and beyond to ensure all my questions are answered patiently. The entire team is helpful, but I always feel most comfortable working with her as my main point of contact. State Farm has truly been the best insurance experience I've ever had. Highly recommend Hannah for her impeccable service and dedication!"
"Thank you so much for your kind words, Davon! We’re thrilled to hear that your experience has been so positive and that you've felt well taken care of by our team. Providing knowledgeable, professional, and friendly service is what we strive for, and it’s great to know that we’ve met your expectations. We truly appreciate your recommendation and look forward to continuing to serve you in the future!"
Joshua McGhee
November 16, 2024
"All of the staff was extremely nice and patient with me. Very comfortable and welcoming environment. Definitely recommend!!!"
"Thank you Joshua! We appreciate your positive feedback! Let us know if there's anything else we can do for you."
sean hughes
November 16, 2024
"Hannah was great!"
"Thank you, Sean, for the five-star rating! We're thrilled to know you're satisfied with our service. Your support means a lot to us."
Kimberlina Marie
November 16, 2024
"I love how professional and respectful Hannah great person"
"We're thrilled to have met your expectations, Kimberlina. Your satisfaction is our top priority, and we're glad we could provide you with the service you deserve."