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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Aide Nonato

June 3, 2026

5  out of  5
rating by Aide Nonato
"Mary was a great help and knew exactly what I needed! Very fast and reliable!"
We responded:
"Thank you, Aide, for your kind review! We are pleased to hear that Mary was able to quickly identify your needs and provide fast, reliable service. "
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Marco H

June 2, 2026

5  out of  5
rating by Marco H
"Kristin was very helpful, kind and professional! She helped me with my vehicles and gave clear explanations as well as inform me, which helped a lot in choosing the right coverage option! Thank you!"
We responded:
"Thank you, Marco, for sharing your experience! We are delighted to hear that Kristin provided attentive service and the information you needed to make a confident coverage decision. "
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Yinell Gelpi

May 29, 2026

5  out of  5
rating by Yinell Gelpi
"Kristine was extremely helpful, professional, and responsive throughout the entire process. She took the time to answer my questions and made everything easy to understand. Her customer service was excellent, and I truly appreciate how quickly she helped me get the information I needed. I highly recommend working with her!"
We responded:
"Thank you for your review, Yinell! We’re so glad to hear Kristine was helpful, professional, and responsive throughout your experience. It’s wonderful that she was able to answer your questions clearly and make everything easy to understand. We really appreciate your recommendation of our agency in Henderson!"
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Todd Meador

May 27, 2026

5  out of  5
rating by Todd Meador
"Very helpful and always answers when I call."
We responded:
"Thank you, Todd, for your kind review! We appreciate your support and are happy to hear our Henderson team has been helpful and responsive whenever you call. We look forward to continuing to assist with your insurance needs."
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Dameon Smith

May 26, 2026

5  out of  5
rating by Dameon Smith
"Great Experience"
We responded:
"Thank you so much for your 5 star review, Dameon! We’re glad to hear you had a great experience and truly appreciate your support. We’re always here whenever you need us!"
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Paishia Durham

May 15, 2026

5  out of  5
rating by Paishia Durham
"Great customer service experience, very knowledgeable. Overall this was a great quick easy experience 😊 I definitely recommend"
We responded:
"Thank you for the great review, Paishia! We’re so glad you had a quick and easy experience with our team, and we appreciate your recommendation. Thank you for trusting us with your insurance needs!"
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Yolanda

May 15, 2026

5  out of  5
rating by Yolanda
"“Kristin Myers has been absolutely amazing helping me with both my car insurance and mortgage process. She is professional, patient, knowledgeable, and always willing to answer my questions. She made everything feel easy and stress-free. I truly appreciate her kindness and dedication. I highly recommend Kristin to anyone looking for someone trustworthy and caring!”"
We responded:
"Thank you, Yolanda, for the wonderful review! We’re so glad Kristin was able to support you through both your insurance and mortgage process with professionalism, patience, and care. It means a lot to our team to hear she helped make everything easy and stress free! We appreciate your recommendation of Wayne Cottrell State Farm!"
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Haylee Wells

May 4, 2026

5  out of  5
rating by Haylee Wells
"Mary was very helpful! And was able to get me a amazing deal"
We responded:
"Haylee, thank you for the 5-star review! We are so glad to hear that Mary was able to help you find an amazing deal. We pride ourselves on providing great value and helpful service to our Henderson community. We appreciate your business!"
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Pravin Borkar

May 1, 2026

5  out of  5
rating by Pravin Borkar
"Worked with Kristin on home insurance quote. She was prompt in quoting, patient with questions & provided an swift support. She made the process of switching to home insurance easy. Big Thanks!"
We responded:
"Pravin, thank you for the feedback! We are thrilled that Kristin made the process of switching your home insurance so easy and efficient. It is great to know she was able to answer all your questions while providing prompt support for your home, vehicle, and renters insurance needs. Welcome to the agency!"
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Melissa Chacon Villalobos

April 28, 2026

5  out of  5
rating by Melissa Chacon Villalobos
"I spoke with Kristin about switching my rental insurance and she made the process quick and seamless!"
We responded:
"Hi Melissa, thank you so much for the 5-star review! We’re thrilled to hear that Kristin made switching your renters insurance quick and seamless. At Wayne Cottrell State Farm, we pride ourselves on providing expert, personalized service to the Henderson community, and it’s great to know Kristin hit the mark for you. We appreciate your trust in us!"
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Lady K0312 (LadyK)

April 20, 2026

5  out of  5
rating by Lady K0312 (LadyK)
"Friendly and very knowledgeable, answered any questions I had and always ready to help. Would definitely recommend."
We responded:
"Thank you so much for your loyal business and for taking the time to leave a review!"
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christen kallam

April 20, 2026

5  out of  5
rating by christen kallam
"Kristin was very kind and answered all my questions"
We responded:
"Thank you for trusting us with your full auto coverage, Christen!"
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Monica Glover

April 13, 2026

5  out of  5
rating by Monica Glover
"I had a fantastic experience working with Kristin at State Farm to set up my renters insurance. From start to finish, the process was smooth, quick, and stress-free. Kristin took the time to clearly explain my coverage options, answered all of my questions, and made sure I felt confident in my policy. What really stood out was her professionalism and genuine care—she made sure I had the right coverage for my needs without trying to oversell anything. Everything was handled efficiently, and I truly appreciated how easy she made the entire process. I highly recommend Kristin to anyone looking for reliable, friendly, and knowledgeable service. Five stars all the way!"
We responded:
"Thank you for the five-star review, Monica! We’re grateful for the opportunity to assist you. If your needs evolve or new opportunities come up, we're always here to help you navigate the next step."
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Latisha Hilliard

March 31, 2026

5  out of  5
rating by Latisha Hilliard
"Kristin is the best she was very persistent with keeping up with me, even though I didn’t have a car at the time she Remain in contact with me, letting me know that she could help When the time came, thanks, Kristin You’re the best"
We responded:
"Thank you for the nice feedback, Latisha!"
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Joseph Pendleton

March 28, 2026

5  out of  5
rating by Joseph Pendleton
"Quick quality service."
We responded:
"We appreciate the 5 stars, Joseph!"
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Frankie Cameron

March 27, 2026

5  out of  5
rating by Frankie Cameron
"Mary Gilbert was very easy to communicate with and very quick at doing her job and getting it completed. Thank you very much !"
We responded:
"We appreciate your positive review! It was a pleasure helping you, and we’re honored to be your trusted insurance provider. Please reach out anytime!"
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Jennifer Terry

March 27, 2026

5  out of  5
rating by Jennifer Terry
"The best service ever !!!!"
We responded:
"Thanks for the fantastic review, Jennifer!"
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Markel waymer

March 20, 2026

5  out of  5
rating by Markel waymer
"Everything went smooth and good. All questions was answer, with all the information I needed to know. Kristin M. was so polite and nice to me, made me feel comfortable the whole visit! Thanks for everything!"
We responded:
"Thank you so much for the five-star review! We're thrilled to know you had a great experience. "
Profile photo of Vanessa Shae Castillo

Vanessa Shae Castillo

March 19, 2026

5  out of  5
rating by Vanessa Shae Castillo
"Easy to add a vehicle to my customers policy and received documents fast. Thanks!"
We responded:
"Thank you, Vanessa! We're happy to help and are here for you anytime. "
Profile photo of Seraiah Pettaway

Seraiah Pettaway

March 16, 2026

5  out of  5
rating by Seraiah Pettaway
"Best insurance around. I’ve been dealing with them almost 4 years now & I wouldn’t switch ever !"
We responded:
"We appreciate your loyalty and your trust in us! Please reach out anytime you need anything, we're happy to help!"
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Taj Alam

March 12, 2026

5  out of  5
rating by Taj Alam
"Kristin was the best and super friendly. She helped me with everything and made the whole process look so easy and stress-free. She’s the best."
We responded:
"We appreciate your positive feedback! Let us know if there's anything else we can do for you, Taj."
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Andy Wolfe

March 7, 2026

5  out of  5
rating by Andy Wolfe
"Very professional and helpful!!"
We responded:
"We appreciate the kind feedback, Andy! It's been a pleasure working with you."
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Hannah Miller

February 13, 2026

5  out of  5
rating by Hannah Miller
"Fast responses!"
We responded:
"Thanks for the 5-stars!"
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Ivory Wills

February 12, 2026

5  out of  5
rating by Ivory Wills
"Fast process and great customer service she understood what i needed and got the job done"
We responded:
"Ivory, thanks for your feedback!"
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Bryan B

February 6, 2026

5  out of  5
rating by Bryan B
"Kristin reached back out to me very quickly to respond to an inquiry I had. The customer service has been excellent."
We responded:
"Bryan, thank you for recognizing our customer service at this agency. We appreciate your shout out!"