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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Tracy Johnson

Tracy Johnson

December 12, 2025

5  out of  5
rating by Tracy Johnson
"Beautiful office! Professional intro. Pleasant and efficient Staff. I did my Renters insurance and auto.I recommend Ms. K. Meyers she s patient and thorough. Excellent Experience!"
We responded:
"Your five-star review means a lot to our team, Tracy. Thank you for choosing us and for sharing your experience."
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Ronda Superville

December 9, 2025

5  out of  5
rating by Ronda Superville
"The staff in this office is always professional and courteous. They keep me informed way before changes occur on my policies, this is helpful to me because it allows me to make the necessary adjustments. In addition they work as a team!!"
We responded:
"Ronda, thank you for your kind words! We're thrilled to hear that our staff consistently provides professional and courteous service. Keeping you informed well in advance of any policy changes is a top priority for us, and we're glad it's been helpful for you. Teamwork is essential to us, and we're grateful for your trust and support!"
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Brandon Cathcart

December 2, 2025

5  out of  5
rating by Brandon Cathcart
"Kristin was very helpful when working through my billing issues. She explained what happened and easily fixed the problem I was having."
We responded:
"Thank you for your wonderful review, Brandon! We're grateful for the opportunity to serve you."
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Dennis Thorne

November 25, 2025

5  out of  5
rating by Dennis Thorne
"Kristin was so helpful! Highly recommend"
We responded:
"We sincerely appreciate your five-star rating, Dennis! Our team works hard to provide dependable service, and we’re thrilled to know we succeeded."
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Nene Jeffreys

November 24, 2025

5  out of  5
rating by Nene Jeffreys
"Mrs Moriah was so polite,helped me get exactly what I needed. Even when I didn’t understand….thanks for your help…. Great price"
We responded:
"Your review made our day, Nene—thank you! We value your trust and look forward to continuing to provide the excellent service you deserve."
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Arnett Brown

November 21, 2025

5  out of  5
rating by Arnett Brown
"State Farm agent Ms K.Myers was very knowledgeable, and answering all my question I was very satisfied"
We responded:
"Thank you so much for your five-star review, Arnett! We’re glad our team could make your insurance experience smooth and stress-free. We’re always here when you need us."
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Warren Bridges

November 21, 2025

5  out of  5
rating by Warren Bridges
"They have good service always greet with a smile"
We responded:
"We truly appreciate your kind words, Warren! Providing clear, supportive service is our priority, and we’re happy to know we delivered that for you."
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rosa torres

November 21, 2025

5  out of  5
rating by rosa torres
"Thank you Mary for helping me and my needs and answering all my questions. Best customer service!!!!!!"
We responded:
"Thank you for taking the time to leave such a great review, Rosa! We value your trust and look forward to continuing to serve you with excellence."
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Crystal Wimbush

November 13, 2025

5  out of  5
rating by Crystal Wimbush
"I’ve been with State Farm for over five years. The service that I get from them is amazing. The staff is amazing easy to talk to in any questions that I have. They are there to answer, and if they can’t answer, they will find it. I am very happy to have service with this company. You guys keep up the good work. working with Mary She is the best"
We responded:
"We’re thrilled to know you had a great experience, Crystal! Thanks for being part of our agency family."
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Lawrence Short

November 12, 2025

5  out of  5
rating by Lawrence Short
"Mary and all of the staff were super helpful. Returned calls promptly and always very professional"
We responded:
"Your five-star feedback means the world to us, Lawrence—thank you for your continued support!"
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J T

November 7, 2025

5  out of  5
rating by J T
"Excellent customer service skills and answered all of my questions without hesitation."
We responded:
"It’s wonderful to hear that you had a great experience with our agency. We’re always here to help you with any of your insurance needs, JT—thank you for choosing us!"
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Bradley decathelineau

November 5, 2025

5  out of  5
rating by Bradley decathelineau
"Mary made insurance a fantastic experience. Started from a phone call to get and give information. State Farm actually lowered their rates! And then followed up by email with speed and all needs taken care of!"
We responded:
"We’re grateful for your five stars, Bradley! It’s our goal to make insurance simple and stress-free, and we’re glad we could help."
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Bobbie Stegall

November 4, 2025

5  out of  5
rating by Bobbie Stegall
"Kristen was very friendly, helpful, & quick to respond."
We responded:
"Thank you so much for your wonderful review, Bobbie! We truly value your trust and appreciate the opportunity to serve you."
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Pam Levecque

November 4, 2025

5  out of  5
rating by Pam Levecque
"I have been a Customer with Wayne Cottrell - State Farm Insurance Agency for 12years. Their Wilson office is great and convenient. My agent, Katy Harkins, is awesome! Katy goes above and beyond. If there is ever a time she’s not available, the entire team steps in and helps take care of any issues. I highly recommend State Farm-Wayne Cottrell’s agency in Wilson, Raleigh or Henderson! Great customer service and they really care about their customers."
We responded:
"Pam - Your review and recommendation truly mean a lot to us. I can't thank you enough! I will pass your message along to Katy, she's a great asset to our team and I'm so happy to hear you had such a lovely experience with her. Thank you for your loyalty throughout all these years, we appreciate your business!"
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Neal

October 23, 2025

5  out of  5
rating by Neal
"Great service and well done. Mary was very helpful and explained our options."
We responded:
"Thank you so much for your kind review, Neal! We’re delighted to know you had a great experience with Mary."
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Crystal Pender

October 23, 2025

5  out of  5
rating by Crystal Pender
"Mary was very friendly, knowledgeable and professional. She assisted me with finding a life insurance that fits my needs and budget."
We responded:
"We truly appreciate your support, Crystal and are so glad Mary could meet your expectations—thank you!"
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Latasha Moon-Proctor

October 22, 2025

5  out of  5
rating by Latasha Moon-Proctor
"I am very thankful for Ms.Moriah Williams i had an accident and she did everything to keep me calm and was very helpful walking me thru the process, without her knowledge or compassion I would have been completely lost and a mess .Im so thankful for her and being apart of the state farm family"
We responded:
"Thanks, Latasha, for the five-star review! My team and I appreciate it. "
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fred artusa

October 22, 2025

5  out of  5
rating by fred artusa
"Very polite and quick responses to all my questions."
We responded:
"Your five-star feedback means the world to us, Fred. We’re grateful for your trust and confidence!"
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Ray Patrick

October 22, 2025

5  out of  5
rating by Ray Patrick
"Exceptional customer service. The person i dealt with is very knowledgeable and could answer any and all questions I had."
We responded:
"Thank you for taking the time to share your experience, Ray! We’re so happy you’re satisfied with our service."
Profile photo of Trinity Spina

Trinity Spina

October 6, 2025

5  out of  5
rating by Trinity Spina
"Very kind and helpful."
We responded:
"Thank you for your five-star rating, Trinity! We're glad we could provide excellent service."
Profile photo of Christian Joyner

Christian Joyner

September 26, 2025

5  out of  5
rating by Christian Joyner
"Awesome service"
We responded:
"Thank you for your five-star review, Christian! We’re so glad to hear that you had such a positive experience with our team, and we look forward to continuing to serve you."
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Tiffany Faussett

September 23, 2025

5  out of  5
rating by Tiffany Faussett
"I worked with Mary to switch my insurance and she was amazing. A complete professional and pleasant to work with. She listened and provided me with all the information I needed and guided me through the process."
We responded:
"We truly appreciate your kind words and glowing feedback, Tiffany! It means a lot to know our service left such a great impression on you."
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quelisha robinson

September 12, 2025

5  out of  5
rating by quelisha robinson
"agent Mary Gilbert, She was the best. The way she talked to me and explain every detail that I needed to know about auto and Home Insurance I'm about to receive was excellent the conversation was great and I'm really happy that I picked this agent to represent me, The price was even better lol Thanks Mary."
We responded:
"Thank you so much for the five stars, Quelisha! Providing dependable and friendly service is always our priority, and we’re thrilled to know you’re happy with your experience."
Profile photo of Jason Oakley

Jason Oakley

September 4, 2025

5  out of  5
rating by Jason Oakley
"Kristin was very helpful in helping me with the process of signing up for coverage with the company. From breaking down the policy and what it covers, to making me feel welcome and in a good space. We don't often get good and genuine customer service and with her I feel in good hands. Can't sing her praises enough!"
We responded:
"We appreciate your generous review and rating, JaBron. Your satisfaction is our top priority and we’re so glad we delivered!"
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Tycianna Terry

August 28, 2025

5  out of  5
rating by Tycianna Terry
"Katy was amazing helper with getting me my auto insurance 🫶🏻"
We responded:
"Thank you so much for your kind review, Tycianna! We’re thrilled to hear you had a positive experience. Providing great service is what we love to do, and your feedback truly encourages our team."