Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Deunta Williams

May 23, 2023

5  out of  5 rating by Deunta Williams
"I love working with Wanye and their staff! They are always kind and knowledgeable when I ask questions or have needs. Good people working here and that makes all the difference."

Joshua Scarborough

May 22, 2023

5  out of  5 rating by Joshua Scarborough

Kristin Fontenot

May 17, 2023

5  out of  5 rating by Kristin Fontenot
"Like a GREAT neighbor, Wayne and Katy were there! Wayne and his team put together a recommended policy that covers things I'd never even thought of. I am so happy with the personal service and thoughtfulness of the Cottrell team! Thanks Wayne!"

Shana Thompson

May 15, 2023

5  out of  5 rating by Shana Thompson
"Helpful, friendly, and set up same day! Thank you!"


April 28, 2023

5  out of  5 rating by Melissa
"Katy has been an absolute blessing and I appreciate her so much! She is so patient and understanding and goes above and beyond with her clients. She is very personable which makes her trustworthy and very easy to talk to. I am so glad we switched from our other insurance providers to this State Farm! Better rates, better coverage, better customer service, better people, and better insurance overall!"

Wendy Degard

April 28, 2023

5  out of  5 rating by Wendy Degard

Flava Boutique

April 28, 2023

5  out of  5 rating by Flava Boutique
"Everything was extremely perfect! Saved me lots of money on my insurance !"

Kelly Henderson

April 28, 2023

5  out of  5 rating by Kelly Henderson
"Katy Harkins is a very nice and helpful person and always friendly when I come in there"

Connor Driver

April 28, 2023

5  out of  5 rating by Connor Driver
"Kevin provided excellent customer service!"

Shelia Driver

April 23, 2023

5  out of  5 rating by Shelia Driver
"We’ve been with State Farm since Oct. 22. Kevin Driver helped us tremendously in getting our home and auto insurance in line with what we needed. We had several questions and he answered them all. Kevin provided good customer service and put our needs first."

Lasheena Thomas

April 5, 2023

5  out of  5 rating by Lasheena Thomas
"Katy was very helpful and was able to provide GREAT coverage at a GREAT rate"

Ronald Toussaint

March 31, 2023

5  out of  5 rating by Ronald Toussaint
"S/W Mary, very pleasant in taking care of my request to cancel my H/O policy"

Alberta Williams

March 30, 2023

5  out of  5 rating by Alberta Williams
"I’ve had many insurance agencies as my vehicle representation. At State Farm I have never had the support, and honesty like Wayne Cattrell Henderson NC office. All the insurance representatives are good at their jobs. I would love to shine the spotlight on Mary Bragg. She is amazing!! She helped me with setting up a life insurance policy, which I encourage all who don’t have one to get it immediately. Just ask for Mary!!!! Just amazing customer service from her was enough to brighten my day. Her personality is out of this world. She’s a true people person. Thanks so much Mary and thank you Wayne Cattrell for keeping Mary on the team. 🙂 I’m a happy customer."

J Strickland

March 15, 2023

5  out of  5 rating by J Strickland
"Mary Lou is awesome to work with, She can help you with any insurance needs."

Scott Powell

March 7, 2023

5  out of  5 rating by Scott Powell
"Mary Lou was very helpful and explained all of the options available to me with the purchase of my new property. She was attentive and thorough"

Mark Schnurr

February 10, 2023

5  out of  5 rating by Mark Schnurr
"Kristy, and the entire staff at Cottrell have been extremely helpful and prompt in response, as I relocated to North Carolina. She assisted with several policy transfers, in addition to helping us determine the right steps to take as our children moved onto their own policies. The office operated as a team, and maintained excellent communication. I recommend the team at Cottrell highly, and truly thank Kristy for her professionalism."

Lynn Pendleton

February 1, 2023

5  out of  5 rating by Lynn Pendleton
"Mary Lou is great and super fast to put quotes together for me!"

Shanece Brent

January 13, 2023

5  out of  5 rating by Shanece Brent
"Mary was friendly and made getting my renter's insurance super easy! Thanks Mary and Statefarm!"

Peggy Smith

January 12, 2023

2  out of  5 rating by Peggy Smith
"Not happy with the increase in premiums for my auto policy."

Chris Henley

January 12, 2023

5  out of  5 rating by Chris Henley
"Took care of my insurance needs didn't have too pay for more than a month at a time and got my rate where I wanted it"

Wayne Robison

January 5, 2023

5  out of  5 rating by Wayne Robison
"I have had State Farm Insurance for 52 years and would never go to a different insurer. I have multiple lines insured with Wayne Cottrell and have always found his staff to be friendly, knowledgeable, professional and willing to go over and beyond with their customer service. I would recommend them to anyone in the market for any insurance needs."

Kyle Perry

December 8, 2022

5  out of  5 rating by Kyle Perry
"Very professional, explained everything well and was patient with me"
Profile photo of Tootie Da' Tiger

Tootie Da' Tiger

October 14, 2022

5  out of  5 rating by Tootie Da' Tiger
"I love my Insurance company, the people who work there have been and are always very polite, helpful and friendly. They really make you feel at home. I should have asked her "what are you wearing?" lmbo :)"

Kevin Fisher

October 5, 2022

5  out of  5 rating by Kevin Fisher
"Great place of business...Never had any issues...Very nice and helpful"

Yvonne Bonilla

October 4, 2022

5  out of  5 rating by Yvonne Bonilla
"Kevin was excellent in handling my home and auto policies. Great communication with me at all times and great rates !!!"