State Farm® Insurance Agent Wayne Cottrell
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Arnett Brown
November 21, 2025
"State Farm agent Ms K.Myers was very knowledgeable, and answering all my question I was very satisfied"
Warren Bridges
November 21, 2025
"They have good service always greet with a smile"
rosa torres
November 21, 2025
"Thank you Mary for helping me and my needs and answering all my questions. Best customer service!!!!!!"
Crystal Wimbush
November 13, 2025
"I’ve been with State Farm for over five years. The service that I get from them is amazing. The staff is amazing easy to talk to in any questions that I have. They are there to answer, and if they can’t answer, they will find it. I am very happy to have service with this company. You guys keep up the good work. working with Mary She is the best"
"We’re thrilled to know you had a great experience, Crystal! Thanks for being part of our agency family."
Lawrence Short
November 12, 2025
"Mary and all of the staff were super helpful. Returned calls promptly and always very professional"
"Your five-star feedback means the world to us, Lawrence—thank you for your continued support!"
J T
November 7, 2025
"Excellent customer service skills and answered all of my questions without hesitation."
"It’s wonderful to hear that you had a great experience with our agency. We’re always here to help you with any of your insurance needs, JT—thank you for choosing us!"
Bradley decathelineau
November 5, 2025
"Mary made insurance a fantastic experience. Started from a phone call to get and give information. State Farm actually lowered their rates! And then followed up by email with speed and all needs taken care of!"
"We’re grateful for your five stars, Bradley! It’s our goal to make insurance simple and stress-free, and we’re glad we could help."
Bobbie Stegall
November 4, 2025
"Kristen was very friendly, helpful, & quick to respond."
"Thank you so much for your wonderful review, Bobbie! We truly value your trust and appreciate the opportunity to serve you."
Pam Levecque
November 4, 2025
"I have been a Customer with Wayne Cottrell - State Farm Insurance Agency for 12years. Their Wilson office is great and convenient. My agent, Katy Harkins, is awesome! Katy goes above and beyond. If there is ever a time she’s not available, the entire team steps in and helps take care of any issues. I highly recommend State Farm-Wayne Cottrell’s agency in Wilson, Raleigh or Henderson! Great customer service and they really care about their customers."
"Pam - Your review and recommendation truly mean a lot to us. I can't thank you enough! I will pass your message along to Katy, she's a great asset to our team and I'm so happy to hear you had such a lovely experience with her. Thank you for your loyalty throughout all these years, we appreciate your business!"
Neal
October 23, 2025
"Great service and well done. Mary was very helpful and explained our options."
"Thank you so much for your kind review, Neal! We’re delighted to know you had a great experience with Mary."
Crystal Pender
October 23, 2025
"Mary was very friendly, knowledgeable and professional. She assisted me with finding a life insurance that fits my needs and budget."
"We truly appreciate your support, Crystal and are so glad Mary could meet your expectations—thank you!"
Latasha Moon-Proctor
October 22, 2025
"I am very thankful for Ms.Moriah Williams i had an accident and she did everything to keep me calm and was very helpful walking me thru the process, without her knowledge or compassion I would have been completely lost and a mess .Im so thankful for her and being apart of the state farm family"
"Thanks, Latasha, for the five-star review! My team and I appreciate it. "
fred artusa
October 22, 2025
"Very polite and quick responses to all my questions."
"Your five-star feedback means the world to us, Fred. We’re grateful for your trust and confidence!"
Ray Patrick
October 22, 2025
"Exceptional customer service. The person i dealt with is very knowledgeable and could answer any and all questions I had."
"Thank you for taking the time to share your experience, Ray! We’re so happy you’re satisfied with our service."
Trinity Spina
October 6, 2025
"Very kind and helpful."
"Thank you for your five-star rating, Trinity! We're glad we could provide excellent service."
Christian Joyner
September 26, 2025
"Awesome service"
"Thank you for your five-star review, Christian! We’re so glad to hear that you had such a positive experience with our team, and we look forward to continuing to serve you."
Tiffany Faussett
September 23, 2025
"I worked with Mary to switch my insurance and she was amazing. A complete professional and pleasant to work with. She listened and provided me with all the information I needed and guided me through the process."
"We truly appreciate your kind words and glowing feedback, Tiffany! It means a lot to know our service left such a great impression on you."
quelisha robinson
September 12, 2025
"agent Mary Gilbert, She was the best. The way she talked to me and explain every detail that I needed to know about auto and Home Insurance I'm about to receive was excellent the conversation was great and I'm really happy that I picked this agent to represent me, The price was even better lol Thanks Mary."
"Thank you so much for the five stars, Quelisha! Providing dependable and friendly service is always our priority, and we’re thrilled to know you’re happy with your experience."
Jason Oakley
September 4, 2025
"Kristin was very helpful in helping me with the process of signing up for coverage with the company. From breaking down the policy and what it covers, to making me feel welcome and in a good space. We don't often get good and genuine customer service and with her I feel in good hands. Can't sing her praises enough!"
"We appreciate your generous review and rating, JaBron. Your satisfaction is our top priority and we’re so glad we delivered!"
Tycianna Terry
August 28, 2025
"Katy was amazing helper with getting me my auto insurance 🫶🏻"
"Thank you so much for your kind review, Tycianna! We’re thrilled to hear you had a positive experience. Providing great service is what we love to do, and your feedback truly encourages our team."
Tierra Brodie
August 28, 2025
"Kristin was very patient with me and explained throughly all my questions."
"We really appreciate your thoughtful review and the five stars, Tierra! It’s our pleasure to serve clients like you, and we’re here anytime you need expert guidance or support."
April Breland
August 27, 2025
"i had a delightful experience while working w Kristin M. she was most helpful, polite and knowledgeable. Kristin didn’t waste time sharing info to me and did waste my time. the thing that made me write this review is Kristin’s professionalism! thank u."
"We’re so grateful for your review and your continued support, April! Our team is dedicated to making your experience professional and stress-free. Don’t hesitate to reach out anytime — we’re here for you!"
Christina Hilliker
August 27, 2025
"Kristin was very helpful and knowledgeable and so kind."
"Thanks for the awesome feedback, Christina! We love hearing that you’re happy with our service. It’s our pleasure to help you protect what matters most. Reach out anytime we can be of assistance."
Taylor Abel
August 27, 2025
"Kristin is amazing and is the sweetest! She helped me get my camper insured and my life insurance done as well as many other policies in the past! Would recommend 10000x times!"
" Your five-star rating brightened our day, Taylor — thank you! We’re committed to being a reliable partner in your insurance journey and appreciate the opportunity to serve you. "
Unwind Bar
August 27, 2025
"Wayne Cottrell and his staff are amazing! Katy, Office Manager is so detail oriented. The agency has handled all of our personal & business needs the last 14 years. Highly recommend giving them a shot for your insurance needs!"
"We’re honored by your kind words and five-star support! We aim to provide thoughtful, personalized service with every interaction, and it’s great to know that stood out to you."