State Farm® Insurance Agent Wayne Cottrell

"Excellent customer service skills and answered all of my questions without hesitation."

"Mary made insurance a fantastic experience. Started from a phone call to get and give information. State Farm actually lowered their rates! And then followed up by email with speed and all needs taken care of!"

"Kristen was very friendly, helpful, & quick to respond."

"I have been a Customer with Wayne Cottrell - State Farm Insurance Agency for 12years. Their Wilson office is great and convenient. My agent, Katy Harkins, is awesome! Katy goes above and beyond. If there is ever a time she’s not available, the entire team steps in and helps take care of any issues. I highly recommend State Farm-Wayne Cottrell’s agency in Wilson, Raleigh or Henderson! Great customer service and they really care about their customers."

"Great service and well done. Mary was very helpful and explained our options."

"Mary was very friendly, knowledgeable and professional. She assisted me with finding a life insurance that fits my needs and budget."

"I am very thankful for Ms.Moriah Williams i had an accident and she did everything to keep me calm and was very helpful walking me thru the process, without her knowledge or compassion I would have been completely lost and a mess .Im so thankful for her and being apart of the state farm family"

"Very polite and quick responses to all my questions."

"Exceptional customer service. The person i dealt with is very knowledgeable and could answer any and all questions I had."

"Very kind and helpful."

"Awesome service"

"I worked with Mary to switch my insurance and she was amazing. A complete professional and pleasant to work with. She listened and provided me with all the information I needed and guided me through the process."

"agent Mary Gilbert, She was the best. The way she talked to me and explain every detail that I needed to know about auto and Home Insurance I'm about to receive was excellent the conversation was great and I'm really happy that I picked this agent to represent me, The price was even better lol Thanks Mary."

"Kristin was very helpful in helping me with the process of signing up for coverage with the company. From breaking down the policy and what it covers, to making me feel welcome and in a good space. We don't often get good and genuine customer service and with her I feel in good hands. Can't sing her praises enough!"

"Katy was amazing helper with getting me my auto insurance 🫶🏻"

"Kristin was very patient with me and explained throughly all my questions."

"i had a delightful experience while working w Kristin M. she was most helpful, polite and knowledgeable. Kristin didn’t waste time sharing info to me and did waste my time. the thing that made me write this review is Kristin’s professionalism! thank u."

"Kristin was very helpful and knowledgeable and so kind."

"Kristin is amazing and is the sweetest! She helped me get my camper insured and my life insurance done as well as many other policies in the past! Would recommend 10000x times!"

"Wayne Cottrell and his staff are amazing! Katy, Office Manager is so detail oriented. The agency has handled all of our personal & business needs the last 14 years. Highly recommend giving them a shot for your insurance needs!"

"I had a wonderful experience working with Kristin. She was incredibly kind, patient, and took the time to explain everything to me in detail. She made the whole process smooth and stress-free, and I never felt rushed or pressured. Kristin truly went above and beyond to make sure I understood my options and felt confident in my decisions. I would highly recommend her to anyone looking for an insurance agent who genuinely cares about their clients."

"Krista was very patient and helpful."

"Excellent customer service, very professional, super helpful and incredibly compassionate in helping me with insurance needs."

"Kristin was absolutely amazing to work with! She helped us bundle our auto and home insurance, making the process so easy and stress-free. She was incredibly knowledgeable, patient, and always quick to respond to any questions we had. It’s clear she genuinely cares about her clients and goes above and beyond to find the best coverage and rates. We feel so much more secure knowing we have someone like Kristin in our corner. Highly recommend her to anyone looking for an insurance agent who truly delivers!"

"Megan did a fantastic job answering all my questions. She was so patient and helpful. She took the time to explain all the details and options. I felt comfortable and confident in making my decision. I love State Farm!"